FAQ
Have a question? We have the answer! Welcome to our FAQ page, your essential guide to fully enjoy your Quantum Pulse experience. We’ve compiled the most important information so you can prepare for the festival with total peace of mind.
GENERAL INFOS
Is Quantum Pulse a real festival ?
Unfortunately, Quantum Pulse is only a student project as part of a web design course. So you can't buy tickets or merchandise.
Are the Quantum Pulse photos and videos from a real festival ?
Unfortunately, Quantum Pulse is a fictional project, and the photos and videos illustrating the event were generated by AI.
Where does the anthem for Quantum Pulse 2026 come from ?
The Quantum Pulse 2026 anthem was made by AI.
Will there be a rebroadcast of the event ?
Of course, there will be a live rebroadcast of the Quantum Pulse event on our site, our Youtube channel and our Twitch channel.
When and where does Quantum Pulse 2026 take place ?
Quantum Pulse 2026 will start on April 18, 2026 at 9pm and end on April 19 at 7am. The event will take place at the Decathlon Arena: Decathlon Arena - 261 Bd de Tournais, 59650, Villeneuve-d'Ascq
Until what time can I enter the stadium ?
The stadium gates open at 8pm (7pm for VIPs) and close at midnight sharp. After midnight, it will no longer be possible to enter the stadium, even if you have a ticket.
What is the minimum age to enter the festival ?
The minimum age for entry to the festival is 18. No exceptions will be made, and you'll need to show a valid ID at the gate to prove your age.
What is Quantum Pulse's policy on drugs ?
Quantum Pulse is a zero-tolerance event when it comes to drugs. If you are caught possessing or using drugs, not only will they be confiscated, but you could be expelled from the festival.
Are there parking spaces for disabled people ?
Yes, disabled parking spaces are available near the stadium's main entrance.
Are there toilets adapted for disabled people ?
Yes, disabled toilets are available throughout the stadium.
TICKETS
Can I buy a ticket for Quantum Pulse 2026 ?
Unfortunately, Quantum Pulse is a fictional festival, so you can't buy tickets.
What do VIP tickets offer ?
VIP tickets give you access to the VIP entrance, which opens an hour earlier, access to the VIP deck, a free special Quantum Pulse drink and an exclusive wristband !
What payment methods are available ?
You can pay by Visa, MasterCard, PayPal, Maestro and Klarna.
MERCH SHOP
Can I buy merchandise in the Quantum Pulse store ?
Unfortunately, Quantum Pulse is a fictitious project and there is no merch for this event. If you see this merch for sale somewhere, it's highly likely that it's a theft of my visuals.
What payment methods are available ?
You can pay by Visa, MasterCard, PayPal, Maestro and Klarna.
Can I track my order ?
Yes, a link to your order tracking page will be sent with your order confirmation, and you can also track your order from your account when you are logged in to the Quantum Pulse website.
What is the delivery time for my order ?
France: 1-2 working days
Europe: 2-4 working days
Rest of the world: 6-15 working days
How much does delivery cost ?
Standard shipping (DHL Parcel) France - from €5,90 Europe - from €7,90 Rest of the world - from €9,90
Express shipping 1-day delivery (DHL Express) France - from €15,31 Europe - from €17,45 Rest of the world - from €19,90
Colissimo (France only) €5,50
MondialRelay (France only) €3,50
I made a mistake with my order. Can I change or cancel it ?
Our team starts preparing your order as soon as it has been confirmed. You cannot edit or cancel your order. Please check the contents of your basket and your delivery details before confirming your order.
Can I return a defective item or the wrong size ?
Yes, you can return a defective item or the wrong size. Please contact us for return instructions. You are responsible for return shipping costs. You will be reimbursed for returned items once received by our team. You can also read our Refund and Returns Policy